Cheap Takeaway Websites designs and builds online food ordering systems for the takeaway industry. Our websites are built by professionals and maintained by experts. All they need is your input to get them working for you. Our takeaway websites are about as user friendly as they come and it won’t take long before you’re logging in and performing little bits of menu magic on your site to entice your customers.
This month we’re taking a little look behind the curtain to see exactly how the magic is made. While this is by no means a definitive ‘how to’ guide (one of those will be coming soon), what it is is something of a calling card. Not so much a ‘how to’ as a ‘here’s what’. This will give you a good idea of just how user friendly our websites are and so when you get hold of yours you can just jump right in and start looking around. Our websites have a lot going on in the background, and pretty much all of it you can control. What we present here are just a few of the things you can do. The basics.
Starting with what your faced with after you log in, here is the Admin Home screen. From here you can get into any part of the website to add, remove, or change content. So clicking on Edit Store Information will take you
Here. This is where you can enter all the fundamental info about your takeaway (name, address, telephone number etc.) What you can also do here is enter any discount you might want to put in place for online ordering (e.g. 10% off all online orders, or 20% off when you spend over £30). As with all the content on your site, you can return to make changes whenever you like.
Moving on to Delivery, you will see below that the delivery options screen has been put together to cater for all eventualities. Whether you deliver to individual postcodes only, or by distance; whether you have a minimum order amount for delivery or not; whether or not you offer free delivery and under what conditions customers qualify, you can tailor the Delivery Options page to match your takeaway’s delivery policy.
Once you have entered all the delivery information to your satisfaction you can move on to your Opening Hours. This page gives you to option of receiving orders while you are closed so you can pick them up when you open (this is a useful option to have available but most of our clients prefer to keep this at ‘No’ to avoid any confusion and/or disappointment). Here you can also decide how long before you close you will accept online orders. This option frees up the end of your working day for clean up and final deliveries, and can also help to keep overtime down…
Entering your opening hours is simple. The way we have it configured right now means that we advise you to enter ‘Closed’ for daytime, unless you have particular daytime hours. Otherwise simply enter your opening hours (e.g. 4pm – 11pm) in the night time box. Again remember that this can be altered at any time, so if you have a special circumstance where you will be closing early or opening late, you can go in and make the changes, and then put them back to normal the next day.
A forthcoming change to the Opening Hours section will allow you to go into much more detail, as well as marking out for your customers the times when you are most busy. This, like most of the features on the site, is geared towards offering your customers as much information and choice as possible. The image below is a preview of what the page will look like after the update.
For Communication information there are two main email addresses you will need. The first is a contact email for customers who wish to get in touch with you with a general query, or regarding an order, or indeed for any other business or interested party to get in touch. The second is perhaps the most important as this is the email address which your orders will be sent to. As you can see down the right hand side of the screen you can enter multiple additional addresses which the same orders will be forwarded to. This could be as a guarantee that your orders are being received, or for auditing purposes, or if you are the owner and you are away from the business you can see how trading is going.
At the bottom of the screen you will see options regarding printers. This refers to GPRS printers which you can link to your website and will print off orders for you as they are received. If you do not have a GPRS printer you can find out more and purchase one from Cheap Takeaway Websites by clicking here.
When it comes to Payment Information you have a number of options open to you. The default is cash but if you are running a website you should be taking electronic payments as much as any other. You can choose multiple options (Worldpay, PayPal, card payment) to give your customers more choice and a better buying experience. To set up a Worldpay or PayPal account read our guides here and here.
Now we move on to the Menu content itself.
First things first: Adding a Category
Here you have the option of creating your own categories and having them all sit under a Main Category heading. What we mean by this is you may have a lot of dishes you would call main dishes, but they could also be split into their own group. For example you may have Chicken Dishes, Beef Dishes, Pork Dishes, Fish Dishes etc. So you would enter each of them as a category name, then select Mains as the main category which these would be listed under. This ensures that all your Mains are listed together on your site, but will be neatly listed as Chicken Dishes, Beef Dishes etc.
The fully interactive quality of our sites means that you can click on Edit Menu Category immediately and change things around or make corrections. Do you want to put something under a different main category? Or maybe you’d like to tweak the order in which categories appear on your site. No problem.
From here we can drill deeper and start adding individual dishes to your menu. If you have created a category called Chicken Dishes then this is where you can enter BBQ Chicken, or Cajun Chicken, or Peri Peri Chicken… You can add your price, and if you have more than one price option (e.g. Regular or Large) you can add that second option and price here.
You can enter specific information (contains nuts, vegetarian etc.) and how spicy the dish is, all to assist your customer with their choice.
Clicking the black button from the Add Menu Item page will take you to a section where you can build choices and extras on to your menu items. For example, you may offer a dish with rice or with chips and this is where you will enter those options which will ask your customer to choose. Or you may offer the choice of any dish from one category when a customer buys something from another. Here is where that choice is created.
The Choices section and indeed the Extras section which follows are clever and comprehensive but not complicated to master. We will go into greater detail when we produce our user guide, but as you can see we have aimed to cater for any eventuality.
The Extras page is similar to the Choices page in that it offers an additional item on top of the main dish chosen. However, where the Choices section asks the customer to make a choice, the Extras section asks them if they want to make a choice. So say, for example, you have chosen to order a portion of fries, the Extras section will ask you if for an additional cost you would like cheese on your fries, or garlic mayonnaise, or curry sauce. If you choose one these options then the additional charge would be added to your order and your extra would be added to your food.
Finally for this short tour, we come to what is probably my favourite page to work with. This is the Edit Menu Item page and this page allows you to go anywhere within the menu and make changes. You can move about within the categories, edit individual menu items, change the order in which they appear on the site, adjust prices, and add, remove, or alter choices or extras. In short you can play around with the smallest details of your menu from this page. Very clever, if we say so ourselves.
You may see Pricing at the bottom on the left. That is a great feature of the site which allows you to make whole changes across the site in one go. This will be something else we will go into detail about in our guide, which is coming soon.
So that was a brief overview of just what our websites can do, or rather what you can do with your website. We are making additions and updating all the time and those updates are automatically passed on to your sites when they’re ready. If you have any questions about this, or indeed anything to do with Cheap Takeaway Websites, contact us here.